Client Services

Client services training for busy teams

Equip your front line with the skills they need to provide top notch customer care. From phone triage to managing aftercare with clients, our content readies team members to be confident, well-rounded, and strong communicators.

How to Use atdove.org for Your Front-Line Teams

Train new receptionists to provide exceptional client care

New receptionists can learn about appointment flow, confidentiality, and common client scenarios before putting their knowledge into practice. Assign training plans for critical skills, check comprehension with quizzes, and track individual progress from one account.

Challenge your next team leaders

Ready to promote a new team manager? Experienced team members can master advanced topics like responding to online client reviews, clinic marketing, and managing team dynamics.

On-the-fly refreshers

Need a reminder about triaging over the phone or giving price estimates?  Staff can hop on to atdove.org for quick, practical tips.

Promote team wellness

Working with clients can be demanding. Help prevent burnout and promote well-being with our growing library of wellness materials.

A Variety of Ways to Learn

Procedural Videos

Lectures

Training Kits

Medical Articles

Events & Workshops

Meet Some of Your Instructors

Monica Maxwell, SPHR, SHRM-SCP, MBTI

Monica Maxwell, SPHR, SHRM-SCP, MBTI

Chief Administrative Officer at DoveLewis

Rena Alexander

Rena Alexander

Client Relations Specialist

What Our Members Say

Is it like pulling teeth to get your team to use your current veterinary training resources? We take pride in offering short, engaging video content that your staff will want to use. See what our real users have to say about learning via atdove.org’s online veterinary courses:

“Love learning on atdove.org! These videos help me understand procedures and are taught thoroughly so I can do them on my own!”

“I love atdove.org and always feel empowered to help myself and other technicians grow after taking a course.”

“I use the videos for my vet tech students. I don’t have access to endoscopy and critical care situations. Those videos expose my students before they go to externships. The videos of surgery and anesthesia equipment are so helpful to my students as well.”

“[atdove.org] has allowed me to do more useful CE than any meeting that I have been to and done so at times most convenient for an emergency doctor that works 85% overnights.”

Ready to get started?

Try it free for 7 days. Subscriptions start at just $57.50 a month for up to 50 team members!
We offer both annual and flexible month-to-month options to meet your needs.